Repeat Prescriptions and Food
Making Life That Little Bit Easier
We understand that time is precious! Managing pet care as a part of our everyday lives can be challenging. We’re here to help you by providing a complete repeat prescription and diet order service; visit us, call us or order on-line – the choice is yours.
Pop in and see us to ask any questions you may have and to place your order – we enjoy nothing more than having you come in to say hello. You can place an order for collection at a Wicstun site of your choice at any of our branches – just let us know where you want to collect your items from.
You’re always welcome to telephone – we love to hear from you and our friendly client care team are here to help you with any query you may have. To discuss your requirements with us please call your preferred branch using the touch buttons at the top of the page.
Placing your order on-line couldn’t be simpler! Just complete the form below to tell us what you would like – you can choose which branch you’d like to collect your items from.
Please note that any orders submitted by telephone or online after 5pm will not be processed until the following working day. We require at least 24 hours notice to process all food and prescription orders.
Terms and Conditions
** If your order is urgent, please do call the practice directly and we will endeavour to meet your needs
** Please note that a minimum of 24 hours notice is required for all orders
** Orders placed on a weekend will be processed on a Monday morning and will typically be available for collection on a Tuesday.
** Please ensure that you have enough medication at home to cover at least three days treatment from the day of placing your order
** For patients on prescription only medications; your pet is required by law to have regular health checks with a vet to ensure that their medication remains the most appropriate treatment and that the dosage remains safe.
If you have not had a recent check up (typically 3 or 6 months, case dependent) you may be required to attend an appointment in order that medication can be prescribed and dispensed.
Veterinary Prescription Only Medicines (POM-V’s) can only be prescribed by a Veterinary Surgeon who has the animal(s) “under their care”. This means that they must have been examined immediately before or recently enough for the vet to have personal knowledge of the condition or health status to make their decision.
POM-V’s can be dispensed from any practice. Alternatively you can request a written prescription by phone or at the surgery which can then be used to obtain the medicines prescribed from any pharmacist or veterinary surgery.
If you would like to know the cost of any medicine, or the cost of examinations please ask at reception or call your local branch. Please be aware that these costs may change.