COVID-19 Update

We are doing everything we can to ensure your safety when visiting our practices by following government and BVA guidelines and advice.

Market Weighton Clients: We are now able to consult inside the building and have strict procedures in place. We ask all clients that are visiting the hospital to please wear a face covering when inside the building. The reception teams will direct you to designated areas and explain the process. 

If you prefer to stay in your car and not enter the building, this is absolutely fine. Just call reception when you arrive in the car park for your appointment and let them know. A member of the veterinary team will come out to the car park at the time of your appointment. 

Pocklington and South Cave branches: All clients are asked to ring from the car park upon arrival to let us know they are waiting. The vet/nurse will come to your car and assess your situation. If your pet needs treatment they will take your pet into the surgery.

Clients are advised that cats and other smaller animals must be brought in an appropriate carrier.

We accept card payments wherever possible, preferably over the phone. We are currently reviewing the safest method of processing card payments in person. At some branches, it is likely that your part of the card machine will be placed just inside the entrance to the surgery.

You can still collect your routine flea and worming products by phoning the surgery in advance. Then the same applies, let us know when you are on your way to collect it.  We have collection boxes outside the entrance of the practice to limit contact and risk.